Returns & Exchanges
At Ellaé Lisqué, we want you to feel confident and empowered in your purchase, which is why we offer store credit for eligible returns within 14 days of delivery. Please ensure all items remain in their original, unworn condition with all luxury tags and packaging intact.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return for store credit.
Prepare Your Package
Securely pack your items in their original Ellaé Lisqué packaging, ensuring all garment tags are attached and the items show no signs of wear or makeup stains.
Ship Your Return
Download and print your prepaid shipping label from the portal, then drop off your package at the designated carrier location.
Receive Store Credit
Once our quality control team inspects and approves your return, a digital gift card will be issued to your email within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing